Ah Xok suites 5a Avenida | Hotel in Playa del Carmen

| 8.6 (199 Reviews) |  5 Bathrooms  14 Guests
Zazil-ha Hotel | Ah Xok suites 5a Avenida

Hotel in Zazil-ha, Playa del Carmen

Attractively set in Playa del Carmen, Ah Xok suites 5a Avenida has an à la carte breakfast and free WiFi throughout the property. Each room at the 4-star hotel has garden views, and guests can enjoy access to an outdoor swimming pool. The property provides airport transportation, while a car rental service is also available. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a fridge, a microwave, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. The rooms have a closet. Popular points of interest near Ah Xok suites 5a Avenida include Playa del Carmen Beach, ADO International Bus Station and Church of Guadalupe. Cozumel International Airport is 22 miles from the property.

Ah Xok suites 5a Avenida is located in Playa del Carmen.

This 21 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Oceanfront, Security/Safety, and several others. This is a 4 star rated property and has over 199 reviews with the average score of 8.6 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 21 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Ah Xok suites 5a Avenida in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Ah Xok suites 5a Avenida”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Activities
  • Snorkeling
  • Public Bath
  • Diving
General
  • Elevator
  • Designated smoking area
  • Wifi in all areas
  • Soundproof rooms
  • Smoke-free property
  • Family rooms
  • Hypoallergenic room available
  • Air conditioning
  • Non-smoking rooms
  • Safe
Guest Services
  • Tour desk
  • Laundry
  • Airport shuttle
  • Shuttle service
  • Airport shuttle (additional charge)
  • Car rental
  • Private check-in/out
  • Shuttle service (additional charge)
  • Baggage storage
  • Concierge
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Terrace
  • Sun deck
  • Outdoor pool
  • Outdoor pool (year-round)
  • Outdoor furniture
Security/Safety
  • Smoke alarms
  • Key access
  • Fire extinguishers
  • CCTV in common areas
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Breakfast to-go containers
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Spa
  • Pool bar
  • Pool cover
  • Beach umbrellas
  • Swimming pool
  • Beach chairs/Loungers
  • Rooftop pool
Transportation/Shuttle
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Al realizar la reserva hay un pago pendiente de 31.12 pesos mexicanos por el cargo de ecotasa,el cual debe ser pagado en efectivo.

Reviews

Value for money:
8.96
Location:
8.98
Staff:
9.18
Facilities:
8.95
Comfort:
9.1
Cleanliness:
9.25
Filipa
Nov 12, 2025 08:00:00 AM
Review Score:   9
Portugal
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Small kitchen, but it's great to have a fridge in the room. We used the pool area on one of the days and had it just for ourselves.
Negative: At night, we could hear noise from nearby bars.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Suite
Room Type: Suite
Room Size: 40 m2
2 Full bed(s) Bed
Standard Double Suite

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Toilet paper, Private bathroom, Free toiletries, Conditioner, Hairdryer, Shower, Towels, Shampoo, Body soap, Bathtub or shower

General

Fan, Soundproof, Trash cans, Private entrance, Smoke Alarm, Key access, Safe, Mosquito net, Iron, Laptop safe, Air conditioning

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

Kitchen

Refrigerator, Kitchenette, Kitchen, Coffee machine, Dining table, Kitchenware, Microwave

Outdoors

Terrace, Balcony, Outdoor furniture

Living Area

Desk, Dining area

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

View

Garden view

Accessibility

Shower chair, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Hypoallergenic pillow

Pool and Spa

Pool towels, Rooftop pool

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Suite
Room Type: Suite
Room Size: 35 m2
2 Twin bed(s) Bed
Suite

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Toilet paper, Private bathroom, Free toiletries, Conditioner, Hairdryer, Shower, Towels, Shampoo, Body soap, Bathtub or shower

General

Interconnecting room(s) available, Fan, Soundproof, Trash cans, Private entrance, Smoke Alarm, Key access, Safe, Mosquito net, Iron, Laptop safe, Air conditioning

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

Kitchen

Refrigerator, Kitchenette, Kitchen, Coffee machine, Dining table, Kitchenware, Microwave

Outdoors

Terrace, Balcony, Outdoor furniture

Living Area

Desk, Dining area

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

View

Garden view

Accessibility

Shower chair, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Hypoallergenic pillow

Pool and Spa

Pool towels, Rooftop pool

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Suite
Room Type: Suite
Room Size: 40 m2
1 Sofa bed Bed
1 King bed(s) Bed
Superior Suite

Bathroom

Toilet, Toilet paper, Private bathroom, Free toiletries, Conditioner, Hairdryer, Shower, Towels, Shampoo, Body soap, Bathtub or shower

General

Interconnecting room(s) available, Fan, Soundproof, Trash cans, Private entrance, Smoke Alarm, Key access, Safe, Mosquito net, Iron, Laptop safe, Air conditioning

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

Kitchen

Refrigerator, Kitchenette, Kitchen, Coffee machine, Dining table, Kitchenware, Microwave

Outdoors

Terrace, Balcony, Outdoor furniture

Living Area

Dining area, Desk, Sitting area

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

View

Garden view

Accessibility

Shower chair, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Sofa bed, Hypoallergenic pillow

Pool and Spa

Pool towels, Rooftop pool

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Two-Bedroom Suite
Room Type: Suite
Room Size: 80 m2
1 King bed(s) Bed
1 King bed(s) Bed
1 Sofa bed Bed
1 Sofa bed Bed
Two-Bedroom Suite

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Toilet paper, Private bathroom, Free toiletries, Conditioner, Hairdryer, Shower, Towels, Shampoo, Body soap

General

Fan, Soundproof, Trash cans, Private entrance, Smoke Alarm, Key access, Safe, Mosquito net, Iron, Laptop safe, Air conditioning

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

Kitchen

Refrigerator, Kitchenette, Kitchen, Coffee machine, Dining table, Kitchenware, Microwave

Outdoors

Terrace, Balcony, Outdoor furniture

Living Area

Dining area, Desk, Sitting area

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

View

Garden view

Accessibility

Shower chair, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Sofa bed, Hypoallergenic pillow

Pool and Spa

Pool towels, Rooftop pool

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Zazil-ha hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zazil-ha hotel?

Check-in time for Zazil-ha hotel starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zazil-ha hotel have a swimming pool?

Yes, this Zazil-ha hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zazil-ha hotel?

Best-rates for the Zazil-ha hotel starts from $86 per night with includes View, Balcony/Terrace, Sports/Activities, Breakfast, Child Friendly, Transportation/Shuttle, Wellness Facilities, Laundry, Designated Smoking Area, Accessibility, Bar, Guest Services, Internet, Ocean View, Oceanfront, Security/Safety, Air Conditioner, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zazil-ha hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zazil-ha hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zazil-ha hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zazil-ha hotel?

Based on the information reported by the owner or manager, the Zazil-ha hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zazil-ha hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD86
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  • Air Conditioner
  • Parking
  • Pool