Comfort Inn - Independence | Hotel in Independence
Hotel
7.8
(1006 Reviews) |
1 Bathroom
Available rates:
Hotel in Independence
Hotel with free breakfast, near Cuyahoga Valley National Park A 24-hour business center, coffee/tea in a common area, and a microwave in a common area are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a 24-hour front desk are onsite. Housekeeping is available on request. Comfort Inn - Independence offers 89 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Smart televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include a seasonal outdoor pool.
Show more
Amenities
Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 4:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice)
Reviews
Kimberly
Oct 27, 2025 07:30:20 PM
Review Score:
4
Summary: The property looked nice and fairly well kept. We fell into bed and didn’t look too closely.
I’m not sure if our room was cleaned, or not. The towels were stocked (not the case for another guest), and we had toilet paper ( also not the case for some others). We didn’t have hand soap, but made do with shampoo (which yet another guest was missing), and the bathroom floor was filthy.
We were also missing coffee cups, coffee, the condiment packets and a working coffee maker (didn’t know till after I retrieved the other items). The bathroom cups we had were unwrapped and face down on the countertop, leaving me uncomfortable using them. (What if it hadn’t been washed?)
I made another trip to the front desk for a liner for the ice bucket, only to discover the floor had no ice machine.
I waited in line with people needing various basic supplies. I also overheard conversations in the breakfast area about missing basics. NOT ONE PERSON I ENCOUNTERED HAD A SEAMLESS EXPERIENCE!
The breakfast was limited, but after everything else we were afraid to trust it. I did get coffee, which the very sweet desk attendant had made that morning.
The staff at the desk were very nice. I felt horrible for them, and wonder how this Ramada is keeping employees, considering all the unhappy guests I am aware of during a one night stay.
Definitely won’t be going back.
See All Reviews
Reviews
Kimberly
Oct 27, 2025 07:30:20 PM
Review Score:
4
Summary: The property looked nice and fairly well kept. We fell into bed and didn’t look too closely.
I’m not sure if our room was cleaned, or not. The towels were stocked (not the case for another guest), and we had toilet paper ( also not the case for some others). We didn’t have hand soap, but made do with shampoo (which yet another guest was missing), and the bathroom floor was filthy.
We were also missing coffee cups, coffee, the condiment packets and a working coffee maker (didn’t know till after I retrieved the other items). The bathroom cups we had were unwrapped and face down on the countertop, leaving me uncomfortable using them. (What if it hadn’t been washed?)
I made another trip to the front desk for a liner for the ice bucket, only to discover the floor had no ice machine.
I waited in line with people needing various basic supplies. I also overheard conversations in the breakfast area about missing basics. NOT ONE PERSON I ENCOUNTERED HAD A SEAMLESS EXPERIENCE!
The breakfast was limited, but after everything else we were afraid to trust it. I did get coffee, which the very sweet desk attendant had made that morning.
The staff at the desk were very nice. I felt horrible for them, and wonder how this Ramada is keeping employees, considering all the unhappy guests I am aware of during a one night stay.
Definitely won’t be going back.
Brandon
Oct 23, 2025 09:37:08 AM
Review Score:
10
Summary: The room was very clean, as was the rest of the property. Very easy access from the highway and several restaurants nearby, including a good restaurant with a bar within walking distance. Our room had a view of the Downtown Cleveland skyline. All the staff were very friendly. My wife forgot her purse in the breakfast room and didn't realize till over an hour later. We called and confirmed it was there, drove back, and got it back with all the contents intact! Overall a good experience and great value for the price. We come to the Cleveland area often and plan to stay here again.
Justin
Oct 21, 2025 01:12:49 AM
Review Score:
6
Summary: Room was not clean, toilet has Urin/TP when I arrived, hair in the sink and non of the trash cans had bags in it.
WiFi continue to disconnect. Used my phone has a hotspot in order to be online.
Bill
Oct 16, 2025 12:33:04 AM
Review Score:
4
Summary: The bed was horrible. I am icing my neck down as I write this.
Rich
Oct 13, 2025 09:27:22 AM
Review Score:
10
Summary: Staff was polite and friendly, room was clean and comfortable. Enjoyed my stay.
The decor and building are older, but that’s reflected in the rate. Would stay here again.
Debra
Oct 13, 2025 07:20:02 AM
Review Score:
8
Summary: Overall good stay. Comfortable bed. Friendly staff. Good breakfast.
Adrian
Oct 10, 2025 11:30:38 AM
Review Score:
4
Summary: Room needs repairs door and bathroom
Tashana
Sep 29, 2025 05:16:12 AM
Review Score:
6
Summary: Staff was nice. Rooms had water damaged ceilings in and out of the bathroom. There was a musty smell throughout the hotel.
EDWARD
Sep 24, 2025 11:56:30 AM
Review Score:
8
Summary: Nice quiet motel unit with two queen beds. Breakfast included was basic but okay. Free parking and convenient location near freeways.
Diane
Sep 1, 2025 07:39:49 PM
Review Score:
10
Summary: The desk clerk was welcoming, friendly and helpful. He also switched my room to accommodate my 86 year old aunt with a walker. The housekeepers were also friendly.