Is this Four Seasons Hotel Suzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Four Seasons Hotel Suzhou have a swimming pool?

Yes, this Four Seasons Hotel Suzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Four Seasons Hotel Suzhou?

Best-rates for the Four Seasons Hotel Suzhou starts from $392 per night with includes Spa, Fireplace/Heating, Bar, Toiletries, Guest Services, Air Conditioner, Designated Smoking Area, Accessibility, Sports/Activities, Wellness Facilities, Internet, Kitchen, Laundry, Pool, Balcony/Terrace, Business Services, Restaurant, Child Friendly, Parking, TV, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Four Seasons Hotel Suzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Four Seasons Hotel Suzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Four Seasons Hotel Suzhou has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Four Seasons Hotel Suzhou?

Based on the information reported by the owner or manager, the Four Seasons Hotel Suzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Four Seasons Hotel Suzhou?

Based on the information reported by the owner or manager, details for the cancellation policy for the Four Seasons Hotel Suzhou are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Four Seasons Hotel Suzhou | Hotel in Suzhou

| 9.6 (25 Reviews) | 1 Bathroom

Wuzhong Hotel | Four Seasons Hotel Suzhou

Hotel in Wuzhong, Suzhou

Luxury hotel with 3 restaurants and a full-service spa
3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Four Seasons Hotel Suzhou offers 210 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Toilet paper

Soap

Bathrobes

Separate bathtub and shower

Toothbrush and toothpaste

Shampoo

Towels

Hair dryer

Bedroom

Bed sheets

Heating

Air conditioning

Laptop-friendly workspace

Desk chair

Desk

Soundproofing

Guidebooks/recommendations

Children's slippers

Heated floors

Phone

Safe

Separate sitting area

Slippers

Turndown service

Iron/ironing board

Window screens

Breakfast

24-hour room service

1 poolside bar and 1 bar

3 restaurants

Electric kettle

Minibar

Free bottled water

Coffee/tea maker

Parking

Free self parking on site

Electric car charging station on site

Accessibility

This property does not have elevators

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible lounge

Activities

Windsurfing

Outlet shopping

Sailing

Boat tours

Kayaking

Indoor pool

Children's pool

Full-service spa

Hiking/biking trails

Free bicycle rentals

Fitness classes

24-hour fitness center

Yoga classes

Horse riding/rentals

Seasonal outdoor pool

Playground

Entertainment

Flat-screen TV

Digital channels

General

Meeting rooms - 2

Banquet hall

Ballroom

Lockers available

ATM/banking services

Chinese (Mandarin)

English

Chinese (Cantonese)

Romance packages available

Couples dining

Designated smoking areas (fines apply)

Books

Guest Services

Indoor pool

Children's pool

Children's games

Children's toys

Children's club

Soundproofed rooms

Seasonal outdoor pool

Playground

Concierge services

Luggage storage

Dry cleaning service

24-hour front desk

Multilingual staff

Daily housekeeping

Tour/ticket assistance

Turndown service

Wedding services

Internet

Available in some public areas: Free WiFi

Outdoors

Garden

Spa

Couples treatment room(s)

6 treatment rooms

Spa open daily

Massage/treatment rooms

Massages

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet fee: cny 1200 per accommodation, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 25 lbs per pet) food and water bowls and an off-leash area are available pets allowed for an extra charge of cny 1200 per accommodation, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay and wechat pay safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Samuel

Jul 18, 2025 12:01:14 PM

Review Score: 8

Summary: Hotel itself is really nice. The room is spacious and the swimming pool has a great view of Suzhou. However the other side of the infinity pool slightly ruined it as it was a bit of a swamp. Service was generally good though a little slow to check in and a bit of wait for breakfast. I understand we arrived at peak time however the lobby area didn’t really seem big enough to host the number of guests then had to step over wires whilst playing the food. The food itself was amazing and it was a nice weekend get away for a couple.

See All Reviews

Room Arrangement

Room Info	Facilities
Suzhou Heritage Suite King Room Size: 1352 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Square feet - 1352, Private bathroom, Number of bedrooms - 1, Ping - 38.1, Square meters - 126, Lake view, Bed count minimum 1, Number of bathrooms - 2, Bed count maximum 1, Separate dining area
Suzhou Heritage Suite Two Twin Room Size: 1352 square feet m² 2 Twin Beds	General Number of living rooms 0, Bathrobes, Square feet - 1352, Private bathroom, Number of bedrooms - 1, Ping - 38.1, Square meters - 126, Lake view, Number of bathrooms - 2, Bed count minimum 2, Separate dining area, Bed count maximum 2
Premier Suite, 1 King Bed, Non Smoking, Terrace Room Size: 854 square feet m² 1 King Bed	General Square feet - 854, Number of living rooms 0, Ping - 23.9, Number of bedrooms - 1, Sofa bed, Square meters - 79, Extra bed count 1, Number of bathrooms - 2, Separate dining area, Bathrobes, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Premier Suite, Non Smoking, Terrace Room Size: 996 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 996, Number of bedrooms - 1, Number of bathrooms - 2, Ping - 28.1, Separate dining area, Bathrobes, Private bathroom, No rollaway/extra beds, Square meters - 93, No cribs (infant beds), Garden view, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Villa, 2 Bedrooms, Non Smoking Room Size: 1850 square feet m² 3 King Bed and Twin Beds	General Number of living rooms 0, Square meters - 172, Number of bedrooms - 2, Number of bathrooms - 2, Separate dining area, Bathrobes, Private bathroom, Location - ground floor, Square feet - 1850, Ping - 52.0, Garden view, Bed count maximum 3, Furnished balcony, Bed count minimum 3
Penthouse, Non Smoking Room Size: 1637 square feet m² 1 King Bed	General Square meters - 152, Number of living rooms 0, Number of bedrooms - 1, Sofa bed, Location - top floor, Lake view, Ping - 46.0, Extra bed count 1, Number of bathrooms - 2, Separate dining area, Bathrobes, Private bathroom, Square feet - 1637, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Villa, 1 Bedroom, Non Smoking Room Size: 1210 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Ping - 33.9, Number of bathrooms - 2, Separate dining area, Bathrobes, Square feet - 1210, Private bathroom, Location - ground floor, Garden view, Square meters - 112, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Room, Non Smoking, Terrace Room Size: 605 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 605, Number of bedrooms - 0, Square meters - 56, Number of bathrooms - 1, Ping - 17.0, Bathrobes, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Garden view, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Executive Lake View Room Room Size: 890 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Private bathroom, Square meters - 83, Number of bedrooms - 1, Square feet - 890, Ping - 25, Lake view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, Non Smoking, Lake View Room Size: 605 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 605, Number of bedrooms - 0, Sofa bed, Lake view, Extra bed count 1, Square meters - 56, Number of bathrooms - 1, Ping - 17.0, Bathrobes, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Terrace, Garden View Room Size: 605 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 605, Number of bedrooms - 0, Sofa bed, Extra bed count 1, Square meters - 56, Number of bathrooms - 1, Ping - 17.0, Bathrobes, Private bathroom, Garden view, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Deluxe Suite, Non Smoking, Lake View Room Size: 890 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 1, Square feet - 890, Sofa bed, Ping - 25, Lake view, Extra bed count 1, Number of bathrooms - 2, Separate dining area, Bathrobes, Private bathroom, Square meters - 83, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2
Deluxe Suite, 1 King Bed, Non Smoking, Lake View Room Size: 890 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Square feet - 890, Square meters - 82.7, Sofa bed, Ping - 25.0, Lake view, Extra bed count 1, Number of bathrooms - 2, Separate dining area, Bathrobes, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Non Smoking, Lake View Room Size: 605 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 605, Number of bedrooms - 0, Sofa bed, Lake view, Extra bed count 1, Square meters - 56, Number of bathrooms - 1, Ping - 17.0, Bathrobes, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Premier Room, 2 Twin Beds, Non Smoking, Lake View Room Size: 592 square feet m² 2 Twin Beds	General Number of living rooms 0, Bathrobes, Private bathroom, Ping - 17, Number of bedrooms - 1, Square feet - 592, Lake view, Bed count minimum 2, Square meters - 55, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 King Bed, Non Smoking, Garden View Room Size: 605 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 605, Number of bedrooms - 0, Sofa bed, Extra bed count 1, Square meters - 56, Number of bathrooms - 1, Ping - 17.0, Bathrobes, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 1
Premier Room, 1 King Bed, Non Smoking, Lake View Room Size: 592 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Private bathroom, Ping - 17, Number of bedrooms - 1, Square feet - 592, Lake view, Bed count minimum 1, Bed count maximum 1, Square meters - 55, Number of bathrooms - 1
Deluxe Room, Non Smoking, Garden View Room Size: 605 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 605, Number of bedrooms - 0, Sofa bed, Extra bed count 1, Square meters - 56, Number of bathrooms - 1, Ping - 17.0, Bathrobes, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Garden view, Bed count minimum 2, Bed count maximum 2