Grand Hyatt Hangzhou | Hotel in Hangzhou

| 8.3 (197 Reviews) |  12 Bathrooms  36 Guests
Shangcheng Hotel | Grand Hyatt Hangzhou

Hotel in Shangcheng, Hangzhou

Located beside the beautiful West Lake in Eastern China, Grand Hyatt Hangzhou is well-equipped with fitness facilities, business center and rooms with elegant interiors. It is only a 5-minute walk from Longxiangqiao Subway Station. The hotel is a 10-minute drive from Wulin Square. It is a 15-minute drive from Hangzhou Railway Station and a 30-minute drive from Hangzhou East Railway Station. Xiaoshan International Airport is a 50-minute drive away. The 24-hour fitness center comes equipped with cardio and strength training machines, as well as Power Plate platforms and TRX trainers. There is also a year-round indoor heated pool featuring skylight ceiling, a poolside bar and West Lake view. To relax, guests can laze in the sauna, relax with a massage on site, or enjoy West Lake's music fountain from the rooftop garden. The spacious rooms in Grand Hyatt Hangzhou feature ironing facilities, a flat-screen TV and a mini-bar. The bathrooms have both a bathtub and hot-water shower facilities. Free toiletries, slippers and bathrobes are also available. The on-site 7 restaurants and bars offer both local flavors and cuisines from around the globe.

Grand Hyatt Hangzhou is located in Hangzhou.

This 375 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Private Pool, Accessibility, Sports/Activities, and several others. This is a 5 star rated property and has over 197 reviews with the average score of 8.3 . Coming to Hangzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 375 Bedrooms Hotel if you want to learn more about this place in Hangzhou. These details are authentic, as they are provided by our partner, booking.com.

This Grand Hyatt Hangzhou in Hangzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Hyatt Hangzhou”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Private Pool
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Bar
Parking
  • Private Parking
  • Parking on site
  • Parking
  • Free parking
Activities
  • Spa
  • Indoor pool
  • Hiking
  • Walking tours
  • Hot tub/Jacuzzi
  • Fitness center
  • Sauna
  • Indoor pool (year-round)
  • Massage
General
  • Non-smoking rooms
  • Elevator
  • Air conditioning
  • Safe
  • Smoke-free property
  • Wifi in all areas
  • Facilities for disabled guests
Guest Services
  • Vending machine (drinks)
  • Concierge
  • Meeting/Banquet facilities
  • Airport shuttle
  • Fax/Photocopying
  • ATM on site
  • Room service
  • Valet parking
  • Ironing service
  • Baggage storage
  • 24-hour front desk
  • Business center
  • Hair/Beauty salon
  • Currency exchange
  • Laundry
Internet
  • Free Wifi
  • Wifi
  • Internet
Security/Safety
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Face masks for guests available
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Pool with view
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Guests are required to show a valid government-issued id card or passport upon check-in, please note that smoking is not allowed in all rooms, please note that the onsite restaurants, bars and facilities may have limited services until further notice, according to the new regulations of zhejiang domestic waste management regulations, starting from march 14, 2022, the hotel will no longer actively provide single-use items such as toothbrushes, combs, bath wipes, razors, nail files, shoe wipes, etc. for use, please consult the hotel.

Reviews

Value for money:
7.42
Location:
9.26
Staff:
8.33
Facilities:
8.26
Comfort:
8.69
Cleanliness:
8.5
Daniel Sim Peck Hwa
Apr 26, 2025 07:00:00 AM
Review Score:   9
Singapore
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The location of Grand Hyatt is excellent.
Negative: The W.C. in the toilet is old model, this is the only negative side that I cannot give full mark. Further improvement is required, please refer to the Japan's standard with heater and auto washing. However, the room design is perfect.
Summary: I like my stay in Grand Hyatt
See All Reviews

Room Arrangement

Room Info Facilities
King Room with Garden
Room Type: Triple
Room Size: 40 m2
1 King bed(s) Bed
King Room with Garden

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Hairdryer, Toilet paper, Shower, Bathtub or shower, Free toiletries

General

Ironing facilities, Iron, Air conditioning, Smoke Alarm, Safe, Trash cans, Fire extinguisher

Media & Technology

Telephone, Cable channels, TV

Kitchen

Wine glasses, Refrigerator

Living Area

Desk, Sitting area

Outdoors

Patio

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Room Amenities

Clothes rack

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Twin Room with Garden
Room Type: Triple
Room Size: 40 m2
2 Twin bed(s) Bed
Twin Room with Garden

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Hairdryer, Toilet paper, Shower, Bathtub or shower, Free toiletries

General

Ironing facilities, Iron, Air conditioning, Smoke Alarm, Safe, Trash cans, Fire extinguisher

Media & Technology

Telephone, Cable channels, TV

Kitchen

Wine glasses, Refrigerator

Living Area

Desk, Sitting area

Outdoors

Patio

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Room Amenities

Clothes rack

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
King Room with Lake View
Room Type: Triple
Room Size: 40 m2
1 King bed(s) Bed
King Room with Lake View

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Hairdryer, Toilet paper, Shower, Bathtub or shower, Free toiletries

General

Ironing facilities, Iron, Air conditioning, Smoke Alarm, Safe, Trash cans, Fire extinguisher

Media & Technology

Telephone, Cable channels, TV

Kitchen

Wine glasses, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Room Amenities

Clothes rack

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Twin Room with Lake View
Room Type: Triple
Room Size: 40 m2
2 Twin bed(s) Bed
Twin Room with Lake View

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Hairdryer, Toilet paper, Shower, Bathtub or shower, Free toiletries

General

Ironing facilities, Iron, Air conditioning, Smoke Alarm, Safe, Trash cans, Fire extinguisher

Media & Technology

Telephone, Cable channels, TV

Kitchen

Wine glasses, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Room Amenities

Clothes rack

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
King Room - Club Access
Room Type: Triple
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Hairdryer, Toilet paper, Shower, Bathtub or shower, Free toiletries

General

Ironing facilities, Iron, Air conditioning, Smoke Alarm, Safe, Trash cans, Fire extinguisher

Media & Technology

Telephone, Cable channels, TV

Kitchen

Wine glasses, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Services

Executive lounge access

Room Amenities

Clothes rack

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Twin Room - Club Access
Room Type: Triple
Room Size: 40 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Hairdryer, Toilet paper, Shower, Bathtub or shower, Free toiletries

General

Ironing facilities, Iron, Air conditioning, Smoke Alarm, Safe, Trash cans, Fire extinguisher

Media & Technology

Telephone, Cable channels, TV

Kitchen

Wine glasses, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Services

Executive lounge access

Room Amenities

Clothes rack

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
King Room with Lake View - Club Access
Room Type: Triple
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Hairdryer, Toilet paper, Shower, Bathtub or shower, Free toiletries

General

Ironing facilities, Iron, Air conditioning, Smoke Alarm, Safe, Trash cans, Fire extinguisher

Media & Technology

Telephone, Cable channels, TV

Kitchen

Wine glasses, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Services

Executive lounge access

Room Amenities

Clothes rack

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Twin Room with Lake View - Club Access
Room Type: Triple
Room Size: 40 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Hairdryer, Toilet paper, Shower, Bathtub or shower, Free toiletries

General

Ironing facilities, Iron, Air conditioning, Smoke Alarm, Safe, Trash cans, Fire extinguisher

Media & Technology

Telephone, Cable channels, TV

Kitchen

Wine glasses, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Services

Executive lounge access

Room Amenities

Clothes rack

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
King Room
Room Type: Triple
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Hairdryer, Toilet paper, Shower, Bathtub or shower, Free toiletries

General

Ironing facilities, Iron, Air conditioning, Smoke Alarm, Safe, Trash cans, Fire extinguisher

Media & Technology

Telephone, Cable channels, TV

Kitchen

Wine glasses, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Room Amenities

Clothes rack

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Grand Suite
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Hairdryer, Toilet paper, Shower, Bathtub or shower, Free toiletries

General

Ironing facilities, Iron, Air conditioning, Smoke Alarm, Safe, Trash cans, Fire extinguisher

Media & Technology

Telephone, Cable channels, TV

Kitchen

Wine glasses, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Services

Executive lounge access

Room Amenities

Clothes rack

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Twin Room
Room Type: Triple
Room Size: 40 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Hairdryer, Toilet paper, Shower, Bathtub or shower, Free toiletries

General

Ironing facilities, Iron, Air conditioning, Smoke Alarm, Safe, Trash cans, Fire extinguisher

Media & Technology

Telephone, Cable channels, TV

Kitchen

Wine glasses, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Room Amenities

Clothes rack

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Grand Premium Suite
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Hairdryer, Toilet paper, Shower, Bathtub or shower, Free toiletries

General

Ironing facilities, Iron, Air conditioning, Smoke Alarm, Safe, Trash cans, Fire extinguisher

Media & Technology

Telephone, Cable channels, TV

Kitchen

Wine glasses, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Room Amenities

Clothes rack

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Check Hotel Availability
Nightly rates from:
USD $215
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