Quality Inn West Springfield | Hotel in West Springfield

| 6.9 (629 Reviews) |   Pet Friendly  1 Bathroom  10 Guests
West Springfield Hotel | Quality Inn West Springfield

Hotel in West Springfield

The Quality Inn West Springfield hotel is conveniently located on Interstate 91, with easy access to the Massachusetts Turnpike (Interstate 90) and all the Pioneer Valley attractions. Bradley International Airport is 20 miles from the hotel. A number of educational institutions are located in the area, including Suffield Academy, Elms College, Amherst College, Bay Path College and Smith College. Additional area colleges include, Western New England College, University of Massachusetts Amherst, Mount Holyoke College, Springfield College and American International College. Magic Wings Butterfly Conservatory & Gardens and the Springfield Museums, featuring the Dr. Seuss National Memorial Sculpture Garden, are also close by. Set in the rolling hills of central Massachusetts, Old Sturbridge Village presents a vivid and unforgettable portrait of life in early 19th century New England. A variety of shops, cinemas and restaurants are within a two-mile radius. Be sure to visit the Tokyo Asian Cuisine Restaurant, located on the property. Guests of the hotel are invited to enjoy the free deluxe continental breakfast, which includes assorted bagels, muffins, hard boiled eggs, sausages, biscuits, yogurt, oatmeal, cereal, toast, fresh fruit, tea, coffee, juice and waffles. Other full-service features and amenities include, free wireless high-speed Internet access, free newspaper and free local calls. Business travelers will appreciate free high-speed Internet access, spacious work areas and access to fax and copy services. Banquet and meeting facilities are available for most events and business functions. The luxurious, spacious accommodations are equipped with coffee makers, hair dryers and cable television with free Showtime, ESPN and 50 other channels. Some rooms also include irons and ironing boards. Coin-operated laundry facilities and ample bus and truck parking are on the premises. This is a pet-friendly hotel; a stay fee is required. Be sure to ask about special corporate and group rates. Discounted Six Flags New England tickets are available at the front desk.

Quality Inn West Springfield is located in West Springfield.

This 90 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Security/Safety, Air Conditioner, and several others. This is a 3 star rated property and has over 629 reviews with the average score of 6.9 . Coming to West Springfield and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 90 Bedrooms Hotel if you want to learn more about this place in West Springfield. These details are authentic, as they are provided by our partner, booking.com.

This Quality Inn West Springfield in West Springfield is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Quality Inn West Springfield”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Wellness Facilities
Guest Services
Entertainment
Child Friendly
Heating
Internet
Laundry

Facility Overview

Parking
  • Parking on site
  • Parking
  • Free parking
Accessibility
  • Wheelchair accessible
Activities
  • Fitness
  • Fitness center
General
  • Non-smoking rooms
  • Soundproof rooms
  • Elevator
  • Air conditioning
  • Heating
  • Smoke-free property
  • Pet friendly
  • Designated smoking area
  • Convenience store on site
  • Facilities for disabled guests
  • Safe
Guest Services
  • Shared lounge/TV area
  • Laundry
  • Vending machine (snacks)
  • Fax/Photocopying
  • Daily housekeeping
  • Vending machine (drinks)
  • Express check-in/out
  • 24-hour front desk
  • Business center
  • Meeting/Banquet facilities
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Sun deck
  • Outdoor furniture
  • Outdoor pool
  • Outdoor pool (seasonal)
Security/Safety
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • Fire extinguishers
  • Key card access
  • CCTV outside property
  • CCTV in common areas
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Pool cover

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.

Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, seasonal outdoor pool available from june through september only.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, swimming pool: closed from tue, sep 29, 2026 until mon, may 31, 2027, swimming pool: closed from mon, sep 27, 2027 until mon, may 29, 2028, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.25
Location:
7.66
Staff:
7.9
Facilities:
6.92
Comfort:
7.28
Cleanliness:
7.28
Cailex
Sep 15, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: I like the attentiveness and courtesy of the staff. They are very professional. Chase specifically is a stand up individual.
Negative: I don’t have any complaints really. The WiFi can be kind of spotty sometimes.
Summary: Safe, clean, and peaceful.
See All Reviews

Room Arrangement

Room Info Facilities
King Room - Non-Smoking
Room Type: Double
Room Size: 27 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Hairdryer, Towels, Bath, Toilet paper, Shampoo, Additional toilet, Free toiletries, Bath or shower, Shower, Toothbrush, Body soap, Conditioner, Towels/sheets (extra fee), Toilet, Walk-in shower

General

Hypoallergenic, Iron, Fire extinguisher, Trash cans, Air conditioning, Heating, Smoke alarm, Safety deposit box, Ironing facilities, Carpeted, Key card access, Interconnected room(s) available, Key access

Media & Technology

Flat-screen TV, Mobile hotspot device, Radio, Telephone, TV, Cable channels, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Balcony, Patio

Kitchen

Microwave, Cleaning products, Coffee machine, Refrigerator

Living Area

Desk, Seating area

View

Quiet street view, View, City view, Pool view

Bedroom

Cribs, Linens, Wardrobe or closet, Alarm clock

Accessibility

Entire unit located on ground floor, Accessible by elevator, Raised toilet, Upper floors accessible by elevator

Room amenities

Hypoallergenic pillow, Socket near the bed, Clothes rack, Adapter

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Queen Room with Two Queen Beds - Non-Smoking
Room Type: Twin/Double
Room Size: 33 m2
2 Queen bed(s) Bed
Queen Room with Two Queen Beds - Non-Smoking

Food & Drink

Tea/Coffee maker

Media & Technology

Flat-screen TV, Mobile hotspot device, Radio, Telephone, TV, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Balcony, Patio

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Seating area

View

Quiet street view, View, City view, Pool view

Bedroom

Cribs, Linens, Alarm clock

Bathroom

Towels/sheets (extra fee), Walk-in shower, Towels

Accessibility

Entire unit located on ground floor, Accessible by elevator, Raised toilet, Upper floors accessible by elevator

General

Key card access, Smoke alarm, Fire extinguisher, Key access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
King Room - Non Smoking/Pet Friendly
Room Type: Double
Queen Room - Non Smoking
Room Type: Double

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Quality Inn West Springfield starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Quality Inn West Springfield has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Quality Inn West Springfield starts from $85 per night with includes Air Conditioner, Pool, Wheelchair Accessible, Business Services, Entertainment, Child Friendly, Heating, Pet Friendly, View, Ocean View, Guest Services, Parking, Designated Smoking Area, TV, Balcony/Terrace, Wellness Facilities, Internet, Laundry, Oceanfront, Accessibility, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Quality Inn West Springfield is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Quality Inn West Springfield indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.