Is this Mercure Lanzhou Downtown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Lanzhou Downtown?

Check-in time for Mercure Lanzhou Downtown starts counting from 12:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Lanzhou Downtown have a swimming pool?

No, this Mercure Lanzhou Downtown does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Lanzhou Downtown?

Best-rates for the Mercure Lanzhou Downtown starts from $68 per night with includes Parking, Accessibility, Transportation/Shuttle, Security/Safety, Wellness Facilities, Air Conditioner, Restaurant, Entertainment, Designated Smoking Area, Fireplace/Heating, Breakfast, Child Friendly, Guest Services, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Lanzhou Downtown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Lanzhou Downtown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Lanzhou Downtown has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Lanzhou Downtown?

Based on the information reported by the owner or manager, the Mercure Lanzhou Downtown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Lanzhou Downtown?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Lanzhou Downtown are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Lanzhou Downtown | Hotel in Lanzhou

| 6.0 (1 Review) | 7 Bathrooms 21 Guests

Chengguan Hotel | Mercure Lanzhou Downtown

Hotel in Chengguan, Lanzhou

Ideally located in the center of Lanzhou, Mercure Lanzhou Downtown has air-conditioned rooms with free private parking and room service. The property is around 1.7 miles from Lanzhou Waterwheel Expo Park, 2.5 miles from Lanzhou University and 3 miles from Lanzhou Baitashan Park. Guests can enjoy Chinese dishes at the restaurant or have a drink at the snack bar. All rooms at the hotel come with a TV with cable channels and a safety deposit box. Featuring a private bathroom with a bidet and free toiletries, rooms at Mercure Lanzhou Downtown also feature a city view. The rooms will provide guests with a fridge. Buffet and Asian breakfast options are available at the accommodation. A gym and ironing facilities are available at Mercure Lanzhou Downtown. Languages spoken at the 24-hour front desk include Mandarin and English. Zhangye Pedestrian Street is 3.2 miles from the hotel, while Lanzhou Dongfanghong Plaza is 3.2 miles from the property. Lanzhou Zhongchuan International Airport is 41 miles away.

Mercure Lanzhou Downtown is located in Lanzhou.

This 169 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Restaurant, Entertainment, and several others. This is a 4 star rated property and has over 1 review with the average score of 6 . Coming to Lanzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 169 Bedrooms Hotel if you want to learn more about this place in Lanzhou. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Lanzhou Downtown in Lanzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Lanzhou Downtown”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Accessibility

Transportation/Shuttle

Security/Safety

Wellness Facilities

Fireplace/Heating

Restaurant

Guest Services

Entertainment

Breakfast

Child Friendly

Laundry

Facility Overview

Breakfast

Restaurant

Snack bar

Wine/Champagne

Parking

Private Parking

Parking

Parking garage

Free parking

Parking on site

Activities

Fitness center

Fitness

General

Non-smoking rooms

Safe

Air conditioning

Designated smoking area

Elevator

Smoke-free property

Heating

Soundproof rooms

Guest Services

Car rental

Lockers

Suit press

Baggage storage

Grocery deliveries

Laundry

Ironing service

Express check-in/out

Tour desk

Daily housekeeping

Room service

Fax/Photocopying

Dry cleaning

Concierge

24-hour front desk

Invoice provided

Security/Safety

CCTV in common areas

Security alarm

Key card access

Smoke alarms

Fire extinguishers

CCTV outside property

24-hour security

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation sealed after cleaning

Property cleaned by professional cleaning companies

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Food can be delivered to guest accommodation

Breakfast to-go containers

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Thermometers for guests provided by property

Hand sanitizer in guest accommodation and common areas

Access to healthcare professionals

First aid kits available

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Process in place to check health of guests

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Cashless payment available

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Reviews

Value for money:

9.5

Location:

Staff:

Facilities:

Comfort:

Cleanliness:

Jaroslav

Nov 28, 2023 08:00:00 AM

Review Score: 6

Czech Republic

Reviewer Type: Couple

Travel Purpose: leisure

Positive: It was clean. The gym was ok. Free laundry was a great perk. The laundry service was a delight. Most of that staff were nice and friendly. We did get a farewell gift with two packages of traditional Lanzhou tea.

Negative: First of all. I was given a document in Chinese, that I had to sign. I do not find it fair at all. When I said, that I don't want to sign a document in a language I do not understand I was told that it is just a formality. I was not given opportunity to have a look at a translated document and had to sign it. I felt really wrong. The second. In the room, there were no closet, no drawers, basically no storage area. I guess it was a designer's goal, but because of this, the room is really not suitable for stays longer then two nights... Third and the most crucial thing was that the air condition was not working. When I told this to the staff, they said it works. But only as heater. When I book a room with A/C, I expect the AC to be working. Especially when the room naturally heats up to 27°C. It was so warm in our room, that we couldn't sleep. The reception offer to change our room to one where the windows could be opened. But this room was on the other side, without the river view facing a rush boulevard. It was still better than trying to fall asleep in 27° heat. I also want to point out the behaviour of the staff. While majority was friendly and trying to be helpful, it was undermined by the acts of those acted almost hostile. We have arrived at 10 pm and hotel was not able to charge any of my cards. Knowing that this happens commonly in China I have offered that if they wouldn't mind, I would find an ATM and pay with cash the other day. The personel agreed. The other day I went out to get breakfast and while walking back I was in a very unfriendly tone told, that if would not pay today, I will be evicted. This was rather rude. Also when booking thru booking.com, the prices seem to be much higher that at the price list shows at the reception desk. I have chosen this hotel because it is close to my grandparents apartment. I went to Lanzhou to visit them. But i would not suggest anyone to stay there.

Summary: Not good. Not good at all.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King Room Room Type: Double Room Size: 32 m²	Food & Drink Tea/Coffee maker, Minibar, Bottle of water, Wine/Champagne Bathroom Conditioner, Slippers, Shower cap, Shower, Towels, Bathtub or shower, Bidet, Toothbrush, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Shampoo General Smoke Alarm, Safe, Lockers, Suit press, Laptop safe, Hardwood or parquet floors, Air conditioning, Key card access, Soundproof, Iron, Fire extinguisher, Heating, Ironing facilities, Trash cans Media & Technology Pay-per-view channels, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Washing machine, Refrigerator, Dryer, High chair, Cleaning products, Wine glasses, Dining table Living Area Dining area, Desk, Sofa View River view, View, City view Bedroom Wardrobe or closet, Linens Accessibility Entire unit located on ground floor, Accessible by elevator Room Amenities Non-feather pillow, Fold-up bed, Clothes rack, Drying rack for clothing, Feather pillow, Socket near the bed Entertainment & Family Services Books, DVDs or music for children Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Superior King Room Room Type: Double Room Size: 32 m²	Food & Drink Tea/Coffee maker, Minibar, Bottle of water, Wine/Champagne Bathroom Conditioner, Slippers, Shower cap, Shower, Towels, Bathtub or shower, Bidet, Toothbrush, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Shampoo General Smoke Alarm, Safe, Lockers, Suit press, Laptop safe, Hardwood or parquet floors, Air conditioning, Key card access, Soundproof, Iron, Fire extinguisher, Heating, Ironing facilities, Trash cans Media & Technology Pay-per-view channels, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Washing machine, Refrigerator, Dryer, High chair, Cleaning products, Wine glasses, Dining table Living Area Dining area, Desk, Sofa View River view, View, City view Bedroom Wardrobe or closet, Linens Accessibility Entire unit located on ground floor, Accessible by elevator Room Amenities Non-feather pillow, Fold-up bed, Clothes rack, Drying rack for clothing, Feather pillow, Socket near the bed Entertainment & Family Services Books, DVDs or music for children Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Standard King Room Room Type: Double Room Size: 28 m²	Food & Drink Tea/Coffee maker, Minibar, Bottle of water, Wine/Champagne Bathroom Conditioner, Slippers, Shower cap, Shower, Towels, Bathtub or shower, Bidet, Toothbrush, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Shampoo General Smoke Alarm, Safe, Lockers, Suit press, Laptop safe, Hardwood or parquet floors, Air conditioning, Key card access, Soundproof, Iron, Fire extinguisher, Heating, Ironing facilities, Trash cans Media & Technology Pay-per-view channels, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Washing machine, Refrigerator, Dryer, High chair, Cleaning products, Wine glasses, Dining table Living Area Dining area, Desk, Sofa View River view, View, City view Bedroom Wardrobe or closet, Linens Accessibility Entire unit located on ground floor, Accessible by elevator Room Amenities Non-feather pillow, Fold-up bed, Clothes rack, Drying rack for clothing, Feather pillow, Socket near the bed Entertainment & Family Services Books, DVDs or music for children Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Privilege King Room Room Type: Double Room Size: 42 m²	Food & Drink Tea/Coffee maker, Minibar, Bottle of water, Wine/Champagne Bathroom Conditioner, Bathrobe, Slippers, Shower cap, Shower, Towels, Bathtub or shower, Bidet, Toothbrush, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Shampoo General Smoke Alarm, Safe, Lockers, Suit press, Laptop safe, Hardwood or parquet floors, Air conditioning, Key card access, Soundproof, Iron, Fire extinguisher, Heating, Ironing facilities, Trash cans Media & Technology Pay-per-view channels, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Washing machine, Refrigerator, Dryer, High chair, Cleaning products, Wine glasses, Dining table Living Area Dining area, Desk, Sofa View River view, View, City view Bedroom Wardrobe or closet, Linens Accessibility Entire unit located on ground floor, Accessible by elevator Room Amenities Non-feather pillow, Fold-up bed, Clothes rack, Drying rack for clothing, Feather pillow, Socket near the bed Entertainment & Family Services Books, DVDs or music for children Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Deluxe Twin Room Room Type: Twin Room Size: 32 m²	Food & Drink Tea/Coffee maker, Minibar, Bottle of water, Wine/Champagne Bathroom Conditioner, Slippers, Shower cap, Shower, Towels, Bathtub or shower, Bidet, Toothbrush, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Shampoo General Smoke Alarm, Safe, Lockers, Suit press, Laptop safe, Hardwood or parquet floors, Air conditioning, Key card access, Soundproof, Iron, Fire extinguisher, Heating, Ironing facilities, Trash cans Media & Technology Pay-per-view channels, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Washing machine, Refrigerator, Dryer, High chair, Cleaning products, Wine glasses, Dining table Living Area Dining area, Desk, Sofa View River view, View, City view Bedroom Wardrobe or closet, Linens Accessibility Entire unit located on ground floor, Accessible by elevator Room Amenities Non-feather pillow, Fold-up bed, Clothes rack, Drying rack for clothing, Feather pillow, Socket near the bed Entertainment & Family Services Books, DVDs or music for children Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Privilege Twin Room Room Type: Twin Room Size: 42 m²	Food & Drink Tea/Coffee maker, Minibar, Bottle of water, Wine/Champagne Bathroom Conditioner, Bathrobe, Slippers, Shower cap, Shower, Towels, Bathtub or shower, Bidet, Toothbrush, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Shampoo General Smoke Alarm, Safe, Lockers, Suit press, Laptop safe, Hardwood or parquet floors, Air conditioning, Key card access, Soundproof, Iron, Fire extinguisher, Heating, Ironing facilities, Trash cans Media & Technology Pay-per-view channels, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Washing machine, Refrigerator, Dryer, High chair, Cleaning products, Wine glasses, Dining table Living Area Dining area, Desk, Sofa View River view, View, City view Bedroom Wardrobe or closet, Linens Accessibility Entire unit located on ground floor, Accessible by elevator Room Amenities Non-feather pillow, Fold-up bed, Clothes rack, Drying rack for clothing, Feather pillow, Socket near the bed Entertainment & Family Services Books, DVDs or music for children Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Standard Twin Room Room Type: Twin Room Size: 30 m²	Food & Drink Tea/Coffee maker, Minibar, Bottle of water, Wine/Champagne Bathroom Conditioner, Slippers, Shower cap, Shower, Towels, Bathtub or shower, Bidet, Toothbrush, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Shampoo General Smoke Alarm, Safe, Lockers, Suit press, Laptop safe, Hardwood or parquet floors, Air conditioning, Key card access, Soundproof, Iron, Fire extinguisher, Heating, Ironing facilities, Trash cans Media & Technology Pay-per-view channels, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Washing machine, Refrigerator, Dryer, High chair, Cleaning products, Wine glasses, Dining table Living Area Dining area, Desk, Sofa View River view, View, City view Bedroom Wardrobe or closet, Linens Accessibility Entire unit located on ground floor, Accessible by elevator Room Amenities Non-feather pillow, Fold-up bed, Clothes rack, Drying rack for clothing, Feather pillow, Socket near the bed Entertainment & Family Services Books, DVDs or music for children Safety features Air purifiers Cleanliness & disinfection Hand sanitizer

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Mercure Lanzhou Downtown | Hotel in Lanzhou

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Food & Drink

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Safety features

Cleanliness & disinfection