Mercure Lanzhou Downtown | Hotel in Lanzhou

| 6.0 (1 Review) |  7 Bathrooms  21 Guests
Chengguan Hotel | Mercure Lanzhou Downtown

Hotel in Chengguan, Lanzhou

Ideally located in the center of Lanzhou, Mercure Lanzhou Downtown has air-conditioned rooms with free private parking and room service. The property is around 1.7 miles from Lanzhou Waterwheel Expo Park, 2.5 miles from Lanzhou University and 3 miles from Lanzhou Baitashan Park. Guests can enjoy Chinese dishes at the restaurant or have a drink at the snack bar. All rooms at the hotel come with a TV with cable channels and a safety deposit box. Featuring a private bathroom with a bidet and free toiletries, rooms at Mercure Lanzhou Downtown also feature a city view. The rooms will provide guests with a fridge. Buffet and Asian breakfast options are available at the accommodation. A gym and ironing facilities are available at Mercure Lanzhou Downtown. Languages spoken at the 24-hour front desk include Mandarin and English. Zhangye Pedestrian Street is 3.2 miles from the hotel, while Lanzhou Dongfanghong Plaza is 3.2 miles from the property. Lanzhou Zhongchuan International Airport is 41 miles away.

Mercure Lanzhou Downtown is located in Lanzhou.

This 169 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Wellness Facilities, Restaurant, and several others. This is a 4 star rated property and has over 1 review with the average score of 6 . Coming to Lanzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 169 Bedrooms Hotel if you want to learn more about this place in Lanzhou. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Lanzhou Downtown in Lanzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Lanzhou Downtown”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
Accessibility
Transportation/Shuttle
Security/Safety
Wellness Facilities
Fireplace/Heating
Restaurant
Guest Services
Entertainment
Breakfast
Child Friendly
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Snack bar
  • Restaurant
Parking
  • Free parking
  • Parking
  • Private Parking
  • Parking garage
  • Parking on site
Activities
  • Fitness center
  • Fitness
General
  • Safe
  • Elevator
  • Non-smoking rooms
  • Soundproof rooms
  • Heating
  • Designated smoking area
  • Smoke-free property
  • Air conditioning
Guest Services
  • Ironing service
  • 24-hour front desk
  • Tour desk
  • Concierge
  • Grocery deliveries
  • Laundry
  • Room service
  • Fax/Photocopying
  • Suit press
  • Lockers
  • Car rental
  • Express check-in/out
  • Baggage storage
  • Daily housekeeping
  • Dry cleaning
  • Invoice provided
Security/Safety
  • 24-hour security
  • Smoke alarms
  • Security alarm
  • CCTV outside property
  • Fire extinguishers
  • Key card access
  • CCTV in common areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable

Reviews

Value for money:
9.5
Location:
8
Staff:
10
Facilities:
10
Comfort:
10
Cleanliness:
10
Jaroslav
Nov 28, 2023 08:00:00 AM
Review Score:   6
Czech Republic
Reviewer Type: Couple
Travel Purpose: leisure
Positive: It was clean. The gym was ok. Free laundry was a great perk. The laundry service was a delight. Most of that staff were nice and friendly. We did get a farewell gift with two packages of traditional Lanzhou tea.
Negative: First of all. I was given a document in Chinese, that I had to sign. I do not find it fair at all. When I said, that I don't want to sign a document in a language I do not understand I was told that it is just a formality. I was not given opportunity to have a look at a translated document and had to sign it. I felt really wrong. The second. In the room, there were no closet, no drawers, basically no storage area. I guess it was a designer's goal, but because of this, the room is really not suitable for stays longer then two nights... Third and the most crucial thing was that the air condition was not working. When I told this to the staff, they said it works. But only as heater. When I book a room with A/C, I expect the AC to be working. Especially when the room naturally heats up to 27°C. It was so warm in our room, that we couldn't sleep. The reception offer to change our room to one where the windows could be opened. But this room was on the other side, without the river view facing a rush boulevard. It was still better than trying to fall asleep in 27° heat. I also want to point out the behaviour of the staff. While majority was friendly and trying to be helpful, it was undermined by the acts of those acted almost hostile. We have arrived at 10 pm and hotel was not able to charge any of my cards. Knowing that this happens commonly in China I have offered that if they wouldn't mind, I would find an ATM and pay with cash the other day. The personel agreed. The other day I went out to get breakfast and while walking back I was in a very unfriendly tone told, that if would not pay today, I will be evicted. This was rather rude. Also when booking thru booking.com, the prices seem to be much higher that at the price list shows at the reception desk. I have chosen this hotel because it is close to my grandparents apartment. I went to Lanzhou to visit them. But i would not suggest anyone to stay there.
Summary: Not good. Not good at all.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Double
Room Size: 32 m2
Deluxe King Room

Food & Drink

Bottle of water, Wine/Champagne, Tea/Coffee maker, Minibar

Bathroom

Bathtub or shower, Shower cap, Toothbrush, Slippers, Shower, Free toiletries, Conditioner, Bidet, Toilet paper, Toilet, Towels, Hairdryer, Shampoo, Private bathroom

General

Hardwood or parquet floors, Safe, Iron, Smoke Alarm, Heating, Key card access, Suit press, Trash cans, Lockers, Fire extinguisher, Soundproof, Laptop safe, Air conditioning, Ironing facilities

Media & Technology

TV, Pay-per-view channels, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Dryer, High chair, Dining table, Refrigerator, Washing machine, Cleaning products

Living Area

Sofa, Desk, Dining area

View

River view, City view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Entire unit located on ground floor

Room Amenities

Clothes rack, Feather pillow, Non-feather pillow, Socket near the bed, Fold-up bed, Drying rack for clothing

Entertainment & Family Services

Books, DVDs or music for children

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Superior King Room
Room Type: Double
Room Size: 32 m2
Superior King Room

Food & Drink

Bottle of water, Wine/Champagne, Tea/Coffee maker, Minibar

Bathroom

Bathtub or shower, Shower cap, Toothbrush, Slippers, Shower, Free toiletries, Conditioner, Bidet, Toilet paper, Toilet, Towels, Hairdryer, Shampoo, Private bathroom

General

Hardwood or parquet floors, Safe, Iron, Smoke Alarm, Heating, Key card access, Suit press, Trash cans, Lockers, Fire extinguisher, Soundproof, Laptop safe, Air conditioning, Ironing facilities

Media & Technology

TV, Pay-per-view channels, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Dryer, High chair, Dining table, Refrigerator, Washing machine, Cleaning products

Living Area

Sofa, Desk, Dining area

View

River view, City view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Entire unit located on ground floor

Room Amenities

Clothes rack, Feather pillow, Non-feather pillow, Socket near the bed, Fold-up bed, Drying rack for clothing

Entertainment & Family Services

Books, DVDs or music for children

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Standard King Room
Room Type: Double
Room Size: 28 m2
Standard King Room

Food & Drink

Bottle of water, Wine/Champagne, Tea/Coffee maker, Minibar

Bathroom

Bathtub or shower, Shower cap, Toothbrush, Slippers, Shower, Free toiletries, Conditioner, Bidet, Toilet paper, Toilet, Towels, Hairdryer, Shampoo, Private bathroom

General

Hardwood or parquet floors, Safe, Iron, Smoke Alarm, Heating, Key card access, Suit press, Trash cans, Lockers, Fire extinguisher, Soundproof, Laptop safe, Air conditioning, Ironing facilities

Media & Technology

TV, Pay-per-view channels, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Dryer, High chair, Dining table, Refrigerator, Washing machine, Cleaning products

Living Area

Sofa, Desk, Dining area

View

River view, City view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Entire unit located on ground floor

Room Amenities

Clothes rack, Feather pillow, Non-feather pillow, Socket near the bed, Fold-up bed, Drying rack for clothing

Entertainment & Family Services

Books, DVDs or music for children

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Privilege King Room
Room Type: Double
Room Size: 42 m2
Privilege King Room

Food & Drink

Bottle of water, Wine/Champagne, Tea/Coffee maker, Minibar

Bathroom

Bathtub or shower, Shower cap, Toothbrush, Slippers, Shower, Free toiletries, Conditioner, Bidet, Bathrobe, Toilet paper, Toilet, Towels, Hairdryer, Shampoo, Private bathroom

General

Hardwood or parquet floors, Safe, Iron, Smoke Alarm, Heating, Key card access, Suit press, Trash cans, Lockers, Fire extinguisher, Soundproof, Laptop safe, Air conditioning, Ironing facilities

Media & Technology

TV, Pay-per-view channels, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Dryer, High chair, Dining table, Refrigerator, Washing machine, Cleaning products

Living Area

Sofa, Desk, Dining area

View

River view, City view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Entire unit located on ground floor

Room Amenities

Clothes rack, Feather pillow, Non-feather pillow, Socket near the bed, Fold-up bed, Drying rack for clothing

Entertainment & Family Services

Books, DVDs or music for children

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin Room
Room Type: Twin
Room Size: 32 m2
Deluxe Twin Room

Food & Drink

Bottle of water, Wine/Champagne, Tea/Coffee maker, Minibar

Bathroom

Bathtub or shower, Shower cap, Toothbrush, Slippers, Shower, Free toiletries, Conditioner, Bidet, Toilet paper, Toilet, Towels, Hairdryer, Shampoo, Private bathroom

General

Hardwood or parquet floors, Safe, Iron, Smoke Alarm, Heating, Key card access, Suit press, Trash cans, Lockers, Fire extinguisher, Soundproof, Laptop safe, Air conditioning, Ironing facilities

Media & Technology

TV, Pay-per-view channels, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Dryer, High chair, Dining table, Refrigerator, Washing machine, Cleaning products

Living Area

Sofa, Desk, Dining area

View

River view, City view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Entire unit located on ground floor

Room Amenities

Clothes rack, Feather pillow, Non-feather pillow, Socket near the bed, Fold-up bed, Drying rack for clothing

Entertainment & Family Services

Books, DVDs or music for children

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Privilege Twin Room
Room Type: Twin
Room Size: 42 m2

Food & Drink

Bottle of water, Wine/Champagne, Tea/Coffee maker, Minibar

Bathroom

Bathtub or shower, Shower cap, Toothbrush, Slippers, Shower, Free toiletries, Conditioner, Bidet, Bathrobe, Toilet paper, Toilet, Towels, Hairdryer, Shampoo, Private bathroom

General

Hardwood or parquet floors, Safe, Iron, Smoke Alarm, Heating, Key card access, Suit press, Trash cans, Lockers, Fire extinguisher, Soundproof, Laptop safe, Air conditioning, Ironing facilities

Media & Technology

TV, Pay-per-view channels, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Dryer, High chair, Dining table, Refrigerator, Washing machine, Cleaning products

Living Area

Sofa, Desk, Dining area

View

River view, City view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Entire unit located on ground floor

Room Amenities

Clothes rack, Feather pillow, Non-feather pillow, Socket near the bed, Fold-up bed, Drying rack for clothing

Entertainment & Family Services

Books, DVDs or music for children

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Standard Twin Room
Room Type: Twin
Room Size: 30 m2

Food & Drink

Bottle of water, Wine/Champagne, Tea/Coffee maker, Minibar

Bathroom

Bathtub or shower, Shower cap, Toothbrush, Slippers, Shower, Free toiletries, Conditioner, Bidet, Toilet paper, Toilet, Towels, Hairdryer, Shampoo, Private bathroom

General

Hardwood or parquet floors, Safe, Iron, Smoke Alarm, Heating, Key card access, Suit press, Trash cans, Lockers, Fire extinguisher, Soundproof, Laptop safe, Air conditioning, Ironing facilities

Media & Technology

TV, Pay-per-view channels, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Dryer, High chair, Dining table, Refrigerator, Washing machine, Cleaning products

Living Area

Sofa, Desk, Dining area

View

River view, City view, View

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Entire unit located on ground floor

Room Amenities

Clothes rack, Feather pillow, Non-feather pillow, Socket near the bed, Fold-up bed, Drying rack for clothing

Entertainment & Family Services

Books, DVDs or music for children

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Check Hotel Availability
Nightly rates from:
USD US $68
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